Overview

Notifications are an integral part to proactive and immediate response to cluster events on MedStack Control. To leverage cluster event notifications, teams must first set up a notification list.

Notification list

The notification list can be managed in the Company settings and is located below the list of users and invitations. Notification lists can support up to 3 email addresses as recipients of cluster notifications.

📘

How are notifications delivered?

Notifications will be delivered by email to recipients on the notification list. The notification email will appear to be sent from MedStack Notifications ([email protected]).

When an email is added to or removed from the notification list, the record of the change is captured in the Recent Activity log and the email recipient is notified.

Cluster notifications

Clusters can be selectively opted-in or out of notifications. Notifications are dispatched to a notification list by email.

When a notification list has not yet been set up in a company, you'll be prompt to set up a notification list before being able to manage cluster notifications.

The list of supported cluster notifications, the notification list, and the status of the notification is listed for each cluster.

When a cluster notification is disabled, the record of the change is captured in the Recent Activity log and the notification list is notified. The following sections cover the types of cluster events that support notifications.

Persistent notifications

MedStack passes through notifications from the cloud provider directly to the notification list recipients. Those notifications include:

• Planned service maintenance (cloud provider maintenance notices)
• Service health alerts (cloud provider disclosure and status updates for service alerts)

Node down alerts

Default state: Disabled

MedStack's internal monitoring system collected Docker logs and continuously scans for events where Docker marks a cluster node as "down." When a down node is detected, the notification list is alerted via email, informing recipients of the company, cluster, IP address, and role of the node marked down.